Support & Customer Services
When designing and programming our products our first goal is to create software where the user does not need any support - if possible. We try to achieve this by using reliable setup routines, designing easy to understand user interfaces and providing thorough product documentation in help files and manuals.
Lost Your License Key? Need an Upgrade?
For questions related to license keys, or if your mail address is no longer valid, please send us an email with your new mail address to support@byteplant.com.
Revision History
What's new in the latest CleanMail version? Please see the CleanMail revision history.
Free E-Mail Support
Free email support is available for all our paid-for products. Answering your question usually takes about one day.
Always submit the following information:
- The operating system version you use.
- Which product and what version of the product you use.
- A detailed and concise description of your problem.
Optionally submit the following information:
- Log files and configuration files that might help us to determine what problem you have.
Support E-Mail Address
Please send your support requests to support@byteplant.com.
Additional Support
If you require additional support, please inquire at contact@byteplant.com for a suitable arrangement.
